AI receptionist for UK private clinics

Turn missed calls into booked patients.

Clincue answers your phone, WhatsApp and website 24/7 in a natural British voice — books straight into your diary and hands urgent cases to your team.

No credit card · Cancel anytime

Call answered

Patient: Sarah Jenkins

Urgent handoff

Sent to your team

Escalated

Diary updated

Thu 10:30 · Dr Patel

WhatsApp booking

Two-way, confirmed

2s ago

UK GDPR-ready

Data export and deletion built in

999 safety rules

Emergencies told to call 999

Honest AI

Patients told they're talking to AI

Staff take over

Hand off to a person any time

Encrypted

Clinic data kept separate and secure

Why clinics choose Clincue

When reception is stretched, patients quietly go elsewhere.

Unanswered calls, busy front desks and closed lines after 6pm. See what it adds up to for your clinic.

Calls ring out

An unanswered call is a patient who books with the clinic down the road.

Reception is stretched

Walk-ins, phones, WhatsApp and admin at once. Something always slips.

Nobody answers after hours

Most patients try to book outside 9–5, when your line is closed.

Estimated revenue lost each month

£4,386

12 missed calls × 4.3 weeks × £85

Recover just 30% and Clincue returns £1,316 a month.

Plans start at £79/month — a fraction of one missed patient.

Compare plans

How it works

Live in under 10 minutes.

No hardwareKeep your landlineNo staff training

Based on Clincue internal setup testing with single-location clinics, August 2026. Clinics with large knowledge bases or WhatsApp verification take longer.

01

Connect your clinic

Add your services, hours and FAQs. Drop in your booking system or use ours. No developers needed.

02

Train your AI in minutes

Upload policies, prices, intake forms. Pick your brand colors. Your AI receptionist learns your clinic.

03

Go live across 3 channels

One embed for your website. Connect WhatsApp Business. Forward your phone line. Patients are answered 24/7.

60-second demo

From first ring to booked appointment.

Here's the exact flow, end to end. Auto-plays. No sign-up.

clincue.com — live receptionist
Live conversationOn call
Hi, can I book a hygienist for next Tuesday?
Of course. May I take your name please?
What Clincue is doing
Step 1 of 3
Incoming call
› Detecting intent · booking

One receptionist · every channel

Phone, WhatsApp and website — one clinic diary.

Phone, WhatsApp and website chat — one receptionist, one inbox. Every call, message and booking lands in a single dashboard.

Website chat widget
Live

A branded assistant on every page.

Drop one line of code and your clinic gets a 24/7 chat assistant in its own colors and voice. Books appointments, answers FAQs, captures leads.

  • One-line embed
  • Custom branding
  • Quick-reply bookings
  • Live human handoff
clinic.com
Hartwell AI
online · usually replies instantly
Hi! How can I help today?
Book a checkup
WhatsApp Business
Beta

Two-way booking on WhatsApp.

Patients message your clinic on WhatsApp and Clincue replies instantly — answering questions, booking, rescheduling and confirming appointments in the app they already use.

  • Two-way patient conversations
  • Book & reschedule in chat
  • Appointment confirmations
  • Shareable link & QR code
Bright Smile Dental
online
Hi James, your cleaning is tomorrow at 14:30. Reply YES to confirm.
YES
Confirmed. See you tomorrow!
AI Voice Agent
Beta

Answers every call, day or night.

Forward your clinic line and a natural British voice answers in seconds — answers questions, books appointments and passes urgent calls to your team. Monthly voice minutes are included on every plan.

  • Inbound call answering
  • Natural British voices
  • Saved call transcripts
  • Urgent call handoff
Inbound call · 02:14
Caller +44 7700 900 145 · transcribing live
Preview
AIHi, this is Hartwell Practice. How can I help you today?
PatientHi, I'd like to book a GP appointment for this week.
AISure — I have Tuesday 10:30 with Dr. Patel or Wednesday 4:15.
PatientTuesday at 10:30 works.
AILovely — I've sent that request to the team, and they'll confirm it with you.

Hear it · Beta

What your patients will actually hear.

Pick a call, press the green button and listen. Real British voice audio from the same engine that answers your clinic's line.

Example voices. Your clinic picks a UK-English voice during setup.

Marlow Dental Care

New patient · Marlow

Incoming call…

Press answer to hear Ava pick up.

Plugs into your clinic

No new system to learn.

Phone answering, WhatsApp and website chat are Clincue’s own services. These are the outside tools we connect to — what works today, and what is coming next.

Web chat widget
Model Context Protocol
Stripe billing
WhatsApp Business
Twilio Voice
Telegram
Instagram DM
Facebook Messenger
Web chat widget
Model Context Protocol
Stripe billing
WhatsApp Business
Twilio Voice
Telegram
Instagram DM
Facebook Messenger
Google Calendar
Outlook / M365
Cliniko
Dentally
Semble
HubSpot
Slack
Claude · ChatGPT · Cursor
Outbound webhooks
Google Calendar
Outlook / M365
Cliniko
Dentally
Semble
HubSpot
Slack
Claude · ChatGPT · Cursor
Outbound webhooks

Works today

Aa

AI assistants (MCP)

Claude, ChatGPT, Cursor

Live
S

Stripe

Payments & billing

Live

Coming soon

GC

Google Calendar

Scheduling

OM

Outlook / Microsoft 365

Scheduling

C

Cliniko

Clinic software

D

Dentally

Dental software

S

Semble

Private GP software

H

HubSpot

CRM

W

Webhooks

Developer

Use a different clinic system?

Tell us which one — most UK clinic software has a booking connection we can add.

Request it

Clinics using Clincue

Be our first featured clinic.

We're onboarding our first UK clinics right now. We only publish quotes real customers actually said — so instead of stock testimonials, here's what we're offering the first three clinics who partner with us on a detailed case study.

50% off your first 3 months

On whichever plan fits your clinic — no strings, no upsell.

Featured placement on our homepage

Your clinic (name, logo, quote) front and centre for every visitor.

Priority feature input

A direct line to our founder. What your reception team needs, we build first.

Dedicated onboarding support

White-glove setup — knowledge base, voice, integrations, embed, all with you on the call.

Two-minute application. Real humans read every one.

Apply to be a founding clinic

We only publish what our customers actually say.

For UK private healthcare

Why clinics use an AI receptionist instead of another voicemail.

A missed enquiry is rarely a missed call — it's a patient who books with the clinic that answered first. Clincue picks up on every channel your patients already use.

Cover the hours your front desk can't

Most private clinics staff reception during clinic hours only. Clincue answers web chat, WhatsApp and voice at 7am, at 10pm and on bank holidays — capturing the enquiry instead of sending it to voicemail.

Triage before it reaches a human

The receptionist asks for name, treatment interest and preferred time, answers routine questions from your own knowledge base, and hands anything urgent or clinical straight to your team with the full transcript attached.

Built with UK/EU data rules in mind

Data is processed inside the EU, we publish a DPA and a subprocessor list, and clinical advice is explicitly out of scope — the agent escalates rather than diagnoses.

Priced per clinic, in pounds

Plans start at £79/month with a 3-day free trial and no card up front. No setup fee, cancel any time from the dashboard.

Tuned to your specialty

  • Dental practices — hygienist recalls, whitening and Invisalign enquiries, emergency triage
  • Aesthetics clinics — consultation bookings, treatment pricing questions, patch-test rules
  • Physiotherapy — first-appointment intake, insurer questions, rebooking blocks of sessions
  • Private GP — same-day appointment requests, travel clinic queries, results chasing

Read the full feature list on the product page, compare plans on pricing, see how we differ from a traditional answering service, or check the FAQ for setup, GDPR and integration answers.

See plans and pricing

Stop losing patients to missed calls.

Get your AI receptionist live in minutes. 3 days free — no credit card required.

GDPR-minded · No setup fee · Cancel anytime